shipping
Turnaround
All orders are shipped within 2-3 business days Monday - Friday 9am - 5pm. Orders are not shipped or delivered on weekends or holidays. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Carriers
We use the following carriers to deliver our orders: Canada Post, FedEx, DHL.
Order Tracking
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.
Shipping Rates
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to cancel your order if you decide to.
Customs, Duties and Taxes
Dalriada Sgian Dubhs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
Dalriada Sgian Dubhs is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently ship outside Canada. If you have any questions on shipping to a certain location please contact us before placing an order.
Packaging
All our sgian dubhs are packaged in a protective case and shipped in a bubble envelope.